ITIL Courses

Information technology infrastructure library (ITIL) is a series of practices in IT Service Management for aligning operations and services.

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  • The ITIL® 4 Foundation Virtual Classroom course will provide you with the basics of ITIL® terminology and concepts. Topics you will learn include the seven guiding principles of ITIL® 4, four dimensions of service management and much more!

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    Virtual Classroom
    From £695Inc. VAT
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    The ITIL® 4 Foundation Virtual Classroom course will provide you with the basics of ITIL® terminology and concepts. Topics you will learn include the seven guiding principles of ITIL® 4, four dimensions of service management and much more!

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  • Focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform. ITIL Service Operation is accredited by PeopleCert for AXELOS.

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    Virtual Classroom
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    Focuses on the principles, processes and operational activities that allow individuals and organisations to manage how their services and products perform. ITIL Service Operation is accredited by PeopleCert for AXELOS.

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  • The ITIL Continual Service Improvement training course concentrates on how organisations and individuals strategically review products and services they have produced.

     

    [...]
    Virtual Classroom
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    The ITIL Continual Service Improvement training course concentrates on how organisations and individuals strategically review products and services they have produced.

     

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  • The official supporting publication for the ITIL® Service Operation course from AXELOS.

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    Hard Copy
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    The official supporting publication for the ITIL® Service Operation course from AXELOS.

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  • This ITIL® qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager. Our ITIL 4 Foundation Online training course will teach you the fundamental ITIL concepts and terminology, including the seven guiding principles of ITIL 4 and four dimensions of service management. 

    [...]
    Online
    £545Inc. VAT
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    This ITIL® qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager. Our ITIL 4 Foundation Online training course will teach you the fundamental ITIL concepts and terminology, including the seven guiding principles of ITIL 4 and four dimensions of service management. 

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  • The ITIL® Service Transition Manual is officially written and published by AXELOS. The official publication for the ITIL® Service Transition, designed to supplement any learning. 

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    Hard Copy
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    The ITIL® Service Transition Manual is officially written and published by AXELOS. The official publication for the ITIL® Service Transition, designed to supplement any learning. 

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  • The official series of ITIL® Service Lifecycle manuals and are written and published by AXELOS. The books accompany the ITIL® Intermediate Service Lifecycle modules. 

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    Hard Copy
    £299
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    The official series of ITIL® Service Lifecycle manuals and are written and published by AXELOS. The books accompany the ITIL® Intermediate Service Lifecycle modules. 

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  • The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure

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    Hard Copy
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    The ITIL® Foundation Handbook is a revision guide that helps you to prepare for the official ITIL® Foundation examination. It is an essential publication for anyone who wants to pass the ITIL® Foundation qualification and introduces the ITIL® service lifecycle model and overview of the ITIL qualification structure

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  • The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

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    Hard Copy
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    The ITIL® Service Design manual will provide you with guidance from service management practitioners around the world for designing IT solutions that consistently meet customers’ requirements and delivered targets benefits to businesses.

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  • The ITIL® Service Strategy manual is a publication that provides guidance within the ITIL Service Strategy and its key elements.

    [...]
    Hard Copy
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    The ITIL® Service Strategy manual is a publication that provides guidance within the ITIL Service Strategy and its key elements.

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